Message Attachments

You can attach an image or short video to a message from the Inbox. Attachments work when you are starting a new conversation or replying in an existing one.

What you can attach

• One file per message

• Maximum size: 5 MB

• Allowed types: JPEG, PNG, GIF images, MP4 or 3GPP video

If a file is over the size limit or not one of the allowed types, the composer shows an error and the file is not attached.

How to attach a file

1. In the message composer, select the paperclip button.

2. Choose the file to upload.

3. Wait for the upload to finish. While a file is uploading, Send is disabled.

4. Send your message.

Tips:

• To remove the selected file before sending, select the X next to the filename.

• If you change the recipient before sending, the pending attachment is cleared and you can choose a file again.

Secure messages

• You can attach an image or video to a secure message when starting a new conversation or when replying.

• A secure message can be sent with just an attachment. The message body is optional when a file is attached.

• If the only content is an attachment, the conversation shows a short summary of [Image] until the next message.

Text messages (MMS)

• Image and video attachments on text messages are sent as MMS and follow the same file type rules and 5 MB limit.

• Carriers do not deliver MMS to landlines. If a number is not MMS capable, send without an attachment or use a different channel.

Related

• Inbox Overview

• Sending Text Messages