For CPC (pregnancy center) clients, the highlight row at the top of the Overview tab shows a Points card in place of the Living arrangement card, whenever unified points is enabled for that client.
The card shows:
Total points: the client's lifetime points awarded.
Spent points: the client's lifetime points redeemed, shown below the total (for example, "45 spent").
If the client's points balance can't load, the card shows "--" for both values instead of showing a zero that might not be accurate.
The Overview tab keeps showing the Living arrangement card instead of Points when any of the following is true:
The client isn't a CPC client.
Your organization's view for that client doesn't include the unified Points tab.
You don't have permission to view CPC clients.
Seeing the Points highlight card requires Clients (CPC) - View, the same permission used to open a client's details elsewhere in Care.