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    • Calendar Feeds
    • Appointment Types
    • Sending Appointment Reminders
    • Appointment Reminders — Settings & Sending
    • Viewing submitted intake forms from an appointment
    • Your login, People record, positions, and schedule views
    • Customizing Visit Board Statuses
    • Scheduler Setup Patterns
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    • Scheduler Overview
    • After-Appointment Surveys
    • Scheduler Configuration
    • Locations and Location Hours
    • Appointment Types and Booking Rules
    • Staff Positions and Work Schedules
    • Resources and Shared Capacity
    • Online Booking Configuration
    • Reminders, Notifications, and Intake Messages
    • Troubleshooting Scheduler Availability
    • Availability, Closures, and Scheduler Blocks
    • Scheduler Settings: Complete Setup Guide

Viewing submitted intake forms from an appointment

See a client's completed intake forms and consents directly from the appointment, before starting the visit.

When a client submits an intake form or consent before their appointment, you can review it right from the appointment — you don't have to wait until you click Start Visit.

View a submitted form or consent

  1. Open the appointment from the schedule (click the client's appointment to open the appointment panel).

  2. In the appointment panel, find the form or consent listed under the intake items.

  3. Click it. The completed responses open in a detail view — the same information you'd see in the Visit Workspace.

Good to know

  • Only forms the client has already submitted can be opened this way. A form that was sent but hasn't been filled out yet becomes viewable once the client completes it.

  • Starting the visit is only needed to apply the form data to the client, case, and visit records. You do not need to start the visit just to read what the client submitted.

  • Only active, client-facing consent documents are sent as part of an appointment's intake. Consent documents marked inactive, and consent documents created for volunteers, are excluded automatically and will not appear in the client's intake items.

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