People often use these names interchangeably, but they refer to different things. Here's the quick reference.
WayCool — full name WayCool Software — is the company that builds and supports our software. When you email support, talk to our team, or see "WayCool" on an invoice or in an email address (like @waycoolsw.com), that's the company. WayCool is not the name of the software you log into.
CoolFocus is the actual product — the platform you log in to and use every day. It's the CRM and management system where you work with your contacts, cases, scheduling, giving, events, communications, reporting, and more.
So if you're looking for "how to set up WayCool" or "WayCool training videos," what you actually want is help with CoolFocus — that's the software itself. Setup guides, walkthroughs, and training material all live under CoolFocus.
CoolPay is our integrated online payments product. It handles the money side of things — processing donations, contributions, and other payments inside CoolFocus. When you see CoolPay, think "payments."
• WayCool — the company (WayCool Software) that makes the products.
• CoolFocus — the product/platform you log in to and use every day.
• CoolPay — the integrated payments product inside CoolFocus.
In short: WayCool is who we are, CoolFocus is what you use, and CoolPay is how donation payments are handled. If someone asks about "setting up WayCool," they almost always mean CoolFocus.
